Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device (computer, smartphone, or tablet) by websites you visit. They help websites recognize your device, remember user preferences, and improve overall browsing experience.

This Cookie Policy explains how Webfino Solutions Pvt. Ltd. ("Webfino", "we", "our", or "us") uses cookies and similar technologies on its website (www.webfino.com) only. This policy does not apply to any external or partner applications linked from our platform.

2. Types of Cookies We Use

We use several types of cookies to enhance your website experience:

2.1 Essential Cookies

These cookies are strictly necessary for the operation of our website. They enable core functionalities such as page navigation, login, form submission, and secure access. You cannot disable these cookies through our cookie settings.

• Session management cookies
• Security authentication cookies

2.2 Functional Cookies

Functional cookies allow our website to remember your choices and preferences (e.g., region, language, saved inputs). They help provide a more personalized and user-friendly experience.

• Remembering form fields or login sessions
• Saving user preferences

2.3 Analytics & Performance Cookies

These cookies help us understand how visitors interact with our website — for example, which pages are visited most frequently, how long users stay, and what devices are used. The information collected is aggregated and anonymous.

• Google Analytics / GA4
• Google Tag Manager (GTM)
• Meta Pixel / Facebook Analytics

2.4 Security Cookies

Security cookies help detect fraud, prevent unauthorized access, and maintain the integrity of our website and user sessions.

• Anti-CSRF (Cross-Site Request Forgery) cookies
• Bot protection cookies (e.g., reCAPTCHA tokens)

2.5 Third-Party Cookies

We may use cookies from third-party analytics, advertising, or social media platforms to improve performance or marketing effectiveness (Google Analytics, Google Tag Manager, Meta Pixel, LinkedIn Insight Tag, Hotjar). Each third party has its own privacy and cookie policies which govern the use of their tracking data.

3. Data Collected Through Cookies

Cookies may collect the following information about your browsing behaviour:

• Device type, model, and browser
• IP address and approximate location (for analytics)
• Date, time, and duration of your website visit
• Pages viewed and navigation patterns
• Clicks, scrolls, and interactions
• Session ID and login timestamps (if applicable)

This information is used for aggregated analytics and not for personal identification.

4. Purpose of Using Cookies

• Improve Website Performance: To optimize site loading, layout, and functionality.
• Save User Preferences: To remember selected settings such as language, location, and preferences.
• Fraud & Security Monitoring: To detect suspicious or unauthorized activity.
• Analytics & Insights: To analyze website traffic, conversion tracking, and marketing effectiveness.
• Enhance User Experience: To provide smoother and more relevant content interactions.

5. Cookie Consent and Control

5.1 Consent Banner

When you visit our website for the first time, a cookie banner appears requesting your consent to use non-essential cookies. You may choose to accept all cookies, reject non-essential cookies, or customize preferences.

5.2 Withdrawal of Consent

You can withdraw your consent at any time by clearing cookies from your browser or adjusting your cookie preferences. Withdrawal of consent does not affect the lawfulness of processing before consent withdrawal.

6. Managing or Blocking Cookies

You can manage or disable cookies directly through your browser settings:

• Google Chrome: Settings → Privacy and Security → Cookies
• Mozilla Firefox: Preferences → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Site Permissions → Cookies and Site Data

7. Cookie Retention Duration

We use both session cookies and persistent cookies:

• Session Cookies: Expire automatically after logout or browser closure.
• Analytics Cookies: May persist for up to 12 months.
• Preference Cookies: Typically last for 6–12 months.

All cookies are periodically reviewed to ensure compliance with the Digital Personal Data Protection Act (DPDP Act 2023).

8. Updates to This Policy

We may update this Cookie Policy periodically to reflect regulatory requirements, technology updates, or operational changes. Any modifications will be posted on this page with an updated "Effective Date."

9. Contact Information